DenialPro is committed to making our educational platform accessible and usable for everyone, including individuals with disabilities.
1. Our Commitment
We are continually working to improve the accessibility of the DenialPro Platform. We aim to conform to recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1, to the extent reasonably achievable for an educational platform of our scope.
2. What We Do
We design with accessibility in mind: semantic structure, keyboard navigation support, sufficient color contrast, descriptive alternative text for meaningful images, and readable typography. We review key user flows to identify and remove barriers.
3. Known Limitations
Some third-party content (embedded videos, external documents, payer policy references) may not be fully accessible. We work to provide accessible alternatives where possible. If you encounter a barrier, please let us know.
4. Feedback & Assistance
We welcome your feedback on accessibility. If you experience difficulty accessing any part of the Platform, or if you need assistance completing a task, contact us through our Contact Legal page and we will work to provide an accessible alternative.
5. Continuous Improvement
Accessibility is an ongoing effort. As the Platform grows and standards evolve, we will continue to refine our approach and document progress here.